Travellers won’t just experience a better trip, they’ll own it. They’ll have a self-service booking tool that remembers preferences and an artificial intelligence (AI) assistant that responds instantly. Need a live person for help? They’ll be greeted by name, thanks to know-me technology.
Travel data is sensitive but you can place confidence in your data protection. We’re the only travel management company with bank-holding status which means we keep to a higher level of rigor when it comes to data protection.Learn more
With technology that simplifies travel and a kind voice when you need it, you’ll have that just-right blend of digital efficiency and live support.
Your entire work trip becomes easier to manage thanks to our core technology platform which powers all our technologies and services. It gives travellers personalised choice from the richest content available and serves up real-time trip data. Plus, it integrates with technologies you already have in place without compromising data security.
Travellers can search the hub to find out health and safety requirements as they plan for a trip. Once the trip is booked, they’ll get the information that’s specific to their itinerary on their Amex GBT Mobile app.
Booking and claiming expenses is streamlined through our unified travel and expense tool. Its machine learning technology remembers preferences and delivers policy- compliant options personalised to each traveler.
As travellers search flights, hotels, and car rentals, they’ll see value in booking Preferred ExtrasTM rates which bring added discounts, perks, and amenities.
Hotel rates and airfare sometimes get cheaper after travellers have booked their trips. No worries. You’ll have technologies that can find lower rates and get travellers rebooked.
Whether you’re planning a single meeting or an entire meetings program, you’ll find solutions from our suite of meeting technologies. Offerings range from mobile apps to augmented reality.
Trip disruptions? They’re bound to happen. But travellers will be notified before they’re impacted and offered the next best flight options. They’ll find updates on their mobile app to stay informed and managers can get an overview of disruptions from dashboard reports.
Travellers can get requests answered through our helpful AI assistant. They can even start a conversation on desktop, drop off, and continue on our mobile app.
With real-time trip information, live chat support and cancelled flight notifications, our user-friendly mobile app takes the guesswork out of travel.
Through a map on your dashboard, you can tell how close travellers are to a disruption. And if it looks like they’ll need to relocate, you can reach out to them for assistance.