As the chief executive officer at American Express Global Business Travel (GBT), Paul Abbott certainly knows how to lead teams to success. As part of a special series GBT is doing to help businesses of all sizes, he shares some of the lessons he’s learned from his career at British Airways, American Express, and GBT.
One pearl of wisdom he has for emerging companies: to forge strategic partnerships.
“Whether it’s for new product development or distribution, being able to get out and partner with corporations that can provide complementary skills and assets can help you to scale your business,” he said. “When you talk to business owners, they often describe this as a pivotal moment – the moment when they signed a distribution deal with this company or combined their logistics with that company.”